Our Commitment To Privacy
Spray Tech / Junair understands the importance of our customer’s privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personal identifiable information may be requested.
What information do we collect?
We collect information from you when you fill out a Spray Tech / Junair ‘Contact Us’ request. All data we request from you is voluntary or optional.
When contacting us on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, fax number & company name. You may, however, visit our site anonymously. This information is needed so that we can make sure a Spray-Tech / Junair Sales Representative has the appropriate information needed to contact you within a timely manner.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
*To personalize your experience, your general information, (exp. demographic area), helps us to better respond to your individual needs.
*To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you. We use non-identifying and aggregate information to better design our website and its content.
*To improve customer service. Your information helps us to more effectively respond to your customer service requests.
The e-mail address you provide for us is only used for processing your order, updates on orders, & sending invoices for your instant record. Your e-mail address and all personal information will only be used for our customer service needs. We do not share, trade, or otherwise transfer to outside parties your personal information, including your e-mail address.
How do we protect your information?
We implement security measures* to guarantee the safety of your personal information.
* SSL (Secure Sockets Layer) technology to ensure that your information is fully encrypted when sent across the Internet. Password protected directories and databases are used to safeguard your information at Spray Tech / Junair.
We currently do not except credit card payment via the Internet. So, no personal information regarding your credit card will be entered over the Internet. We have a separate paper form that needs to be filled out through our Accounting department for all your credit card needs. You may request this form from your Sales Representative.
Yes, (if you allow) it enables our site and service provider system to recognize your browser and capture and remember certain information, like what web pages were visited and returning customers. If you opt-out and disable the cookies they cannot be tracked. We use Google Analytics, which generates reports for us so that we can better serve you personally.
What are cookies?
As you navigate through most websites, certain non-personally identifiable information may be collected automatically. Examples of this non-personally identifiable information include the name of your internet service provider, the website that you used to link to Spray Tech / Junair, the websites that you visit from Spray Tech / Junair and your IP-Address. This data could possibly lead to your identification; however it is not collected or used for this purpose. The data is used for statistical purposes, but the individual user remains anonymous.
Do we disclose any information to outside parties?
No, we do not share, trade, or otherwise transfer to outside parties your personal information, including your e-mail address. This is in compliance with California Online Privacy Protection Act. We do not collect any information from anyone under the age of 13. Our website, products and services are all directed to people who are at least the age of 18 years old or older. This is in compliance with Children’s Online Privacy Protection Act. We never send out misleading information, which is in compliance with CAN-SPAM Act.
How You Can Access Or Correct Your Information
You can change or correct your personal information by sending us an email
By using the Spray Tech / Junair website or clicking on our products or promotions, you consent to the collection and use of non-personally identifiable information by Spray Tech / Junair.
1427 North Linden Ave
Rialto, California 92376
909-419-7011 (office main line)
Mon-Fri 7:00am – 3:30pm (Pacific Standard Time)
Federal Trade Commission Fair Information Practice Principles
Children’s Online Privacy Protection Act